No products in the cart.
Privacy Policy
Effective Date:May 29, 2025
At Scentrik Essentials (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, purchase products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide a seamless shopping experience.
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
* Full name
* Email address
* Phone number
* Delivery and billing address
* Payment details (processed securely through our payment providers)
* Order history
* Account login information
Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Operating system
* Website usage data
* Pages visited
* Time spent on the website
* Referral sources
* Cookies and similar technologies
2. How We Use Your Information
We use your information to:
* Process and deliver your orders
* Verify transactions
* Provide customer support
* Communicate order updates
* Manage your account
* Improve our website and shopping experience
* Personalize product recommendations
* Detect fraud and protect our business
* Comply with legal obligations
* Send promotional emails, newsletters, and marketing communications where permitted by law
You may opt out of marketing communications at any time.
3. Payment Security
We do not store your complete debit or credit card information on our servers.
Payments are securely processed by trusted third-party payment providers using industry-standard encryption and security protocols.
.
4. Sharing Your Information
We value your trust.
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary to operate our business, including:
* Payment processors
* Delivery and logistics partners
* Website hosting providers
* Marketing and analytics providers
* Customer support platforms
* Government authorities when legally required
All service providers are expected to safeguard your information appropriately.
5. Cookies
Our website uses cookies and similar technologies to:
* Keep you signed in
* Remember your shopping cart
* Improve website performance
* Analyze visitor behavior
* Personalize your shopping experience
You may disable cookies through your browser settings, although certain features of the website may not function properly.
6. Data Security
We implement appropriate technical and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information using commercially reasonable measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain your information only for as long as necessary to:
* Fulfill your orders
* Maintain business records
* Comply with legal and tax obligations
* Resolve disputes
* Enforce our agreements
When your information is no longer required, it is securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable law, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict or object to certain processing
* Withdraw consent where processing is based on consent
* Request a copy of your personal data
* Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us using the details provided below.
.
9. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
10. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services.
We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing personal information.
11. International Data Transfers
Where necessary, your information may be processed or stored by trusted service providers located outside Nigeria.
When this occurs, we take reasonable measures to ensure that your information receives an appropriate level of protection consistent with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Scentrik Essentials
Email: [Hello@scentrikessentials.com](mailto:Hello@scentrikessentials.com)
Website: [www.scentrikessentials.com](http://www.scentrikessentials.com)
We are committed to responding to privacy-related inquiries promptly and in accordance with applicable law.
Your Trust MattersAt Scentrik Essentials, protecting your personal information is fundamental to the trust you place in us. We are committed to maintaining the highest standards of privacy, security, and transparency while providing you with an exceptional shopping experience.