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Terms & Conditions
Effective Date: May 29, 2025
Welcome to Scentrik Essentials. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
About Us
Scentrik Essentials is an online retailer offering authentic perfumes and fragrance-related products. We are committed to providing genuine products and excellent customer service.
Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Orders
All orders are subject to acceptance and availability.
After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including product availability, pricing errors, suspected fraud, or any other legitimate reason.
Product Information
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, slight variations in packaging or bottle design may occur due to manufacturer updates.
All fragrances sold by Scentrik Essentials are authentic and sourced from trusted suppliers and directly from the brands.
Pricing
All prices displayed on our website are in Nigerian Naira (₦) unless otherwise stated.
Prices may change without prior notice. The price charged will be the price displayed at the time your order is confirmed.
Payment
Payment must be completed before an order is processed or shipped.
We accept the payment methods displayed during checkout.
Shipping & Delivery
We deliver across Nigeria.
Estimated delivery times are provided as a guide and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.
Once your order has been handed over to the delivery partner, you will receive tracking information where available
Returns & Refunds
Due to the nature of fragrance products, we only accept returns for items that are damaged, defective, incorrect, or received in an unusable condition.
If there is an issue with your order, please contact us within 48 hours of receiving it.
Returned items must be unused and in their original packaging.
Approved refunds will be processed using the original payment method where applicable.
Cancellations
Orders may only be cancelled before they have been processed or shipped.
Once an order has been dispatched, it cannot be cancelled.
Intellectual Property
All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of Scentrik Essentials or its respective owners and may not be copied, reproduced, or used without written permission.
Prohibited Use
You agree not to:
* Use the website for unlawful purposes.
* Attempt to interfere with the website’s security or functionality.
* Provide false or misleading information.
* Copy or misuse website content without permission.
Limitation of Liability
To the fullest extent permitted by law, Scentrik Essentials shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product in question.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to these Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes are published constitutes acceptance of the updated Terms.
Contact us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
Thank you for choosing Scentrik Essentials.